Article Attribution: This is an excerpt from an article on Harvard Business Review
Original Author: Joseph B. Fuller, Judith K. Wallenstein, Manjari Raman, and Alice de Chalendar
Many managers have little faith in their employees’ ability to survive the twists and turns of a rapidly evolving economy. “The majority of people in disappearing jobs do not realize what is coming,” the head of strategy at a top German bank recently told us. “My call center workers are neither able nor willing to change.”
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